- Salary:
-
£19000.00 To £19000.00 Per Year
- Location:
- North West England
- Type:
- Permanent
- Posted:
- 21/03/2012
Ref: 596212

My client, an international orgnaisation, are currently looking for a Contact Centre Team Leader to have the direct responsibility for the quality and performance of a number of multi-skilled agents.
You will;
• Monitor the teams performance against KPI’s set
• Conduct training sessions with the agents
• Manage sales campaign themes
• Develop the contact centres performance
• Monitor the s...